Q1. Are you a trading company or factory manufacturer?

We are a dedicated manufacturer with over 30 years of experience in producing high-quality swimming pool products. We warmly welcome all buyers to visit our factory and inspect our goods. Our main product offerings include sand filters, pool pumps, underwater lights, pool accessories, and oxygenation equipment for aquaculture.

Q2. How to ensure product quality?

Before starting mass production, we provide pre-production samples and conduct a final inspection prior to shipment. Additionally, all our products come with a 12-month warranty for your peace of mind.

Q3. How long is the delivery time?

Sample production typically takes 3-5 days, while mass custom orders require 1-2 weeks, depending on the volume and complexity.

Q4. What is the minimum order quantity for the product?

Our minimum order quantity (MOQ) is one unit; however, wholesale and retail pricing may differ.

Q5. What are the advantages of choosing your product?

With over 30 years of experience in design and development, we have established strong partnerships with various swimming pool product companies and have earned a solid reputation in the industry.We have our own factory & showroom. We have a competitive price and quality of pool & spa product in China. We have CE,ETL,RoHS,SASO,CCC certification.

Q6. Can you provide technical support?

Backed by more than 20 years of engineering expertise, we provide comprehensive purchasing guidance, technical support, and installation assistance to ensure your project's success.

Q7. What's your payment term?

Payments and delivery

1) Payment Details: 30% in advance,+70% balance should be paid before delivery.

2) Delivery Details: lead time:1x20ft for 15 days;1x40ft for 20 days

3) Port of loading: Huangpu,Mainland China.

Q8. What is your terms of packing?

Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q9. What is your terms of delivery?

EXW, FOB, CFR, CIF, DDU.

Q10. Can you produce according to the samples?

Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q11. What is your sample policy?

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q12. How do you make our business long-term and good relationship?

Firstly,We keep good quality and competitive price to ensure our customers benefit ;

Secondly We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.